24-hour
emergency
vet hospital

My little guy, Oso, was treated here on 5/10-5/11. He went into anaphylaxis at home and we rushed him in, the staff acted urgently to help him to the best of their ability. Dr. Ramirez was informative and compassionate through the process, keeping me up to date and letting me stay by his side through the whole process. Dr. Ramirez answered all of my questions and I had so many, she reassured me when I needed it and showed me grace and kindness. Ultimately, we had to make the decision to let Oso rest eternally. The entire staff showed professionalism and compassion during this time. We were given a private room and time to say goodbye, this was one of the worst days of my life but I always felt that Oso was given the top treatment and priority while we were there. The nurse/technician, Sarah, was so focused on him and making sure he felt comfortable and that I could always be near him. I am so grateful to Sarah, Dr. Ramirez and the whole team for being there and really showing that they care. I didn’t know what to expect when we rushed him in, but I know that he received the best care possible because of this team. Thank you for taking such great care of my best friend.

No one wants to bring their pet here. But so glad this place exists for those bad days. I brought my 5.5 week old kitten in after he had a 2 story fall and wasn't walking. Immediately when I got there they rushed to triage my kitten, started getting information about my kitten, and immediately treated for pain after doing a head to toe exam. They reacted exactly like a trauma team does in the ER with a human. My favorite part was how everything is open so doctors and techs can watch everyone at once. It feels very transparent like they want the illusion of transparency and no secrets, it immediately made me feel trustful in the care. I was there for what I consider a normal amount of time while they assessed, imaged, diagnosed my cats injury and gave recommendations. They are priced comparable to emergency vet services, and they don't wait to start treating to secure a credit card on file like other places. I listened to them offer options to other owners/animals for their care based on what they felt was most important amd with budgets and goals of care in mind. I think the best part was actually having a brief goals of care conversation with owners about their animals condition and prognosis. I would highly encourage anyone to use this location and this will be my go to location for emergent needs. They sent records to my kittens primary care vet including images. They really are great, the staff are nice, physicians highly skilled, environment is clean.

We had a really positive experience here. The team did an amazing job walking us through everything in an approachable and transparent way, which helped us feel confident in making decisions for our dog’s care. I loved the space! It felt communal, calm, and collaborative. Being able to stay with our dog the entire time (on dog beds, no less!) made such a difference. It felt far more comfortable and reassuring than sitting in a waiting room or small exam room for hours, especially knowing the team was close by if anything happened. One staff member, I wish I remembered her name, stood out for how gently and patiently she approached our dog. She took the time to connect with him before the exam, and it made a huge difference in how calm and trusting he was, which is not usually the case for him at the vet. Dr. Williams was also fantastic. She was honest, clear, and made sure we understood all costs before moving forward. She talked us through her thought process at each step, explained results in real time (even during the ultrasound), and helped us feel truly included in the care plan. Everything they did felt thoughtful, evidence-based, and never excessive. Even after the visit, when I called for additional records, they were quick and helpful. Overall, I can’t recommend them enough. We felt truly cared for!