VEG Emergency Vet in Shrewsbury, Massachusetts

I was so impressed with this clinic! Greeted at the door, brought into the clinic and my beloved cat dealt with before they even asked for my info! Every single staff member was kind, caring, friendly and professional. I felt heard and never pressured to "do all the tests" to rack up a huge bill. They understood a 20 year old cat was an old lady. ( if your reading this VEG, Snickers is 20, not 16! I was so upset could not remember) they have a person whom at a hotel you would call hospitality. She is the absolute sweetest, offering beverages, snacks and most of all comfort and a smile to all the stressed and sad pet owners. If you need emergency care or care for your pet, this is the place to go! They even refunded some of my money since I would be getting her med online, I had no idea lots of places, sadly would not tell you unless you told them. Honest place in this day and age, another huge plus!!

We had a wonderful experience with the entire team during our dog Zoey’s delivery. Everyone involved in her care was amazing—professional, compassionate, and incredibly supportive. They made what could have been a stressful time feel calm and reassuring. Zoey and her puppies were in the best hands, and we’re so grateful for the kindness and expertise shown by the whole staff. Highly recommend this clinic to anyone looking for exceptional veterinary care!

I was so impressed by our entire experience at VEG! First, they're open 24 hours a day, which any pet parent knows is key (Fido always conveniently waits until non-business hours for a crisis). The facility was super easy to find, it's right on Rt. 9 and it has tons of parking. The facility itself is really nice and modern - they have an open concept treatment area with rooms for reactive/anxious pets. Every single staff member we interacted with (including the receptionists) were so kind and compassionate - you can tell how how much these folks care about their patients! We were immediately taken in to be seen, and the process was very quick & efficient. One thing I really liked that set them apart was the fact that they send you an itemized bill via text; they'll work with you to come up with a specific treatment plan. It was a very collaborative experience, as opposed to most vets that basically tell you how it's going to be and stick you with a giant bill. The prices were also incredibly reasonable! It's been a few days and my pup is doing great after a really scary experience! I'm so grateful for VEG, they are now my go-to emergency vet. I can't recommend them more highly!