VEG Emergency Vet in Carle Place, New York

I spent five Hours at the clinic one evening because my dog needed stitches directly under his eye due to an altercation with another dog. The reason for the longer than normal wait was because of several medical emergencies they had to attend to. I completely understood and felt very bad for those whos pets were more severely injured. I must say the doctors and staff at this location were all highly professional and caring. I would not hesitate to reccommend this place if you are unable to bring your pet to your local vet during normal visiting hours. I only say this because their fees are very high and unaffordable to many. All that matters is that my pup was well taken care of and is back home doing fine. Thank you, VE Group and staff.

If I could give a million stars, I would. The empathy, love, and compassion this team shows toward both pets and their owners is truly beyond words. When I first brought in my Hardy, the news wasn’t good but the staff took the time to explain everything clearly. They helped me understand his medication, my options, and made sure I didn’t feel alone in the process. Even with payments, they were kind and flexible. Unfortunately my Hardy passed, I was devastated and I didn’t know what to do. After calling around, I came back here and I’m so thankful I did. When I called, they were already preparing for our arrival. Vincent and Elizabeth welcomed us with warmth and comfort. I broke down, and they stayed right by my side. They gave us a private room and as much time as we needed to say goodbye. Elizabeth stayed, listened to our stories, and handled the cremation. This team made one of the hardest days of my life a little more bearable. I’ll always be grateful for their care and kindness. So, if your furry loved one is in need, bring them here.

I just had to share my experience with this kind, caring, compassionate team of very special people! I came here for the worst possible reason. I had to put my beautiful 15 1/2 year old Bella down. They were so incredibly amazing, thank you Amelia, Sheena, Ariana, Dahiena and Dr. Eve Pugh! You all were so wonderful! Making the most upsetting, difficult time more peaceful than I could have ever imagined!!! Dr Eve Pugh, you are a true angel here on earth, you have know idea how you made me feel. I only met you that day and you truly made me feel that I’ve known you for years. If you need excellent care for your pet, you will find it right here!